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Viciebsk Railway Station

Viciebsk Railway Station
Address:
210001 Viciebsk, Kasmanaŭtaŭ, 8
Contacts

tel. 105, 24/7

  Services/Location Contacts

Wi-Fi

unlimited Internet traffic;

-

Ticket offices

issue, reissue, reserved seat ticket refund;

issue, reissue, ticket refund;

issue, reissue, International ticket refund;

Location: 1 floor

 

group request;

tickets via bank transfer;

Location: ul. Babruiskaya, 4
tel. (+375 212) 33 24 25 (daily 07.00 - 19.00);

Inquiry

Location: 1 floor

(daily 08.00 - 20.00);

Luggage department

acceptance, transportation and delivery of luggage

luggage wrapping with sealing wrap;

storage of personal

luggage/unaccompanied luggage (except of luggage/unaccompanied luggage of sole proprietors);

storage of luggage/unaccompanied luggage owned by legal entities and sole proprietors;

notification on luggage/unaccompanied luggage arrival by phone, by telegraph (up to 16 words);

luggage tag(sticker);

application form for luggage/unaccompanied luggage delivery;

weighting of luggage/unaccompanied luggage;

luggage trolley;

loading/unloading of luggage on vehicles;

tel. (+375 212) 33 24 66, (wokr days 07.00 - 20.00; holidays 08.00 -17.00);

 

Left-luggage office

storage of hand-luggage and oversize luggage;

Location: ground floor

tel. (+375 212) 33 26 45, (24/7);

Porter services

loading/unloading of luggage on vehicles;

tel. (+375 212) 33 31 28, 8 (029) 818 80 74 (МТS) (24/7);

Enhance comfort hall (Club SV service center)

mobile, notebook charging;

information (services at railway station, public transport, sightseeings);

TV;

railway tickets issue;

hotel booking services;

fax, e-mail;

information about the Belarusian railway enhance comfort halls;

taxi;

porter;

tables reservation;

excursions and guided tours;

doctor on call

Paid services:

copier services;

printout;  documents scanning;fax.

 

Location:3 floor

tel. (+375 212) 33 24 25, (daily 07.00 - 19.00, e-mail: servc_lvok@mail.ru);

Room for passengers with children

Location:1 floor

tel.: (+375 212) 33 31 28, 8 (029) 818 80 74 (24/7);

Accomodation

Location: 2 floor

tel. (+375 212) 33 22 88, (24/7);

First-aid room

Location:1 floor

tel. (+375 212) 33 22 92, (24/7);

Mobile, notebook charging;

Left-luggage office

Location: 0 floor

(24/7)

Other services
Service Location
Pharmacy 3 floor
Hair salon ticket office for regional line trains
Public catering 1, 3 floor
Shops 1, 3 floor
Currency exchange 1 floor
Clothes and shoes repair 0 floor
Natural flowers 1, 3 floor
Press and magazines 1 floor
Wc's 0 floor
Bank branch ticket office for regional line trains
Mobile shop 3 floor

 

Inquiry tel. 105  (24/7)
Station manager tel.(+375 212) 33 33 98
Deputy station manager tel.: (+375 212) 33 31 28, 8 (029) 818 80 74
Luggage department tel. (+375 212) 33 24 66
Left-luggage office tel. (+375 212) 33 26 45
Accomodation tel. (+375 212) 33 22 88
Non-cash payments tel. (+375 212) 33 25 23, 33 24 25
Enhance comfort hall

tel. (+375 212) 33 24 25

 

Contacts:
210001, Viciebsk, Kasmanaŭtaŭ, 8
Тel.: (+375 212) 33 22 88

Prices:

  • twin room – 28,90 BYN /person/day;
  • family room ‑ 29,10 BYN /person/day;
  • enhanced comfort single two-room ‑ 55,80 BYN /person/day;
  • single room — 45,70 BYN /person/day.
24-hour telephone support on:
Beltelecom (+375 222) 39 25 47;
МТS (+375 29) 739 25 47;
Life (+375 25) 739 25 47;
Velcom (+375 29) 659 25 47
e-mail: brail@rw.by.

Station Manager Assistant on duty (+375 212) 33 31 28; 8 (029) 818 80 74 (МТS)

 

Accessibility map

Access Accessibility Rate
Privokzalnaya square

Partial accessibility.
min. way width is 2 m; space for turning.

 

Parkings

Partial accessibility.
3 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.

Passenger ways

Partial accessibility.
min. way width is 2 m; space for turning; ramps to the railway terminal and the regional ticket offices level-access from the railway terminal to the first platform.

Overpass

Partial accessibility.
six lift platforms link the passenger overpass with platforms No 2,3,4 and Leningradskaya street.

Information and navigation

Partial accessibility.
passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.

Ticket Offices

Partial accessibility

Luggage Office

Partial accessibility 
accessible luggage office.

Waiting Rooms Partial accessibility
Accommodation Partial accessibility
WCs

Partial accessibility.
lift platform helps persons with reduced mobility to get to the accessible toilet in the railway terminal.

Commercial Premises

Partial accessibility
two lifts to the third floor of the central part of the railway terminal where a restaurant, waiting room, pharmacy, bureaus de change and shops are located.

 

Disabled access:

  • passenger lifts;
  • ramps;
  • lift platforms.

There are two passenger lifts to the third floor of the central part of the station where a restaurant, waiting room, bureaus de change, and shops are located.

Take one of six lift platforms to get from the passenger overpass to platforms 2, 3, 4 or Leningradskaya street. A portable wheelchair lift is used to help the disable to get in/out of rail cars.

A lift platform helps to get to the public WC located on the ground floor. There is an accessible toilet room there.

A deputy station manager or a ticket officer deals with any issues relating to mobility and transportation of disabled people. They also help wheelchair persons to purchase tickets. Wheelchair persons are usually provided with tickets for lower berths, though they wishes are always taken into consideration.

Public announcements may be made to ensure prompt transportation of disabled people over the passenger overpass.

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