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Polack Railway Station

Polack Railway Station
Address:
Viciebskaja Voblasć, 211400 Polack, Kastryčnickaja 44
Contacts

tel. 105, 24/7

    Services/Location Contacts

Wi-Fi

request user authorization;

-

Ticket offices

issue, reissue, reserved seat ticket refund;

issue, reissue, non-reserved seat ticket refund;

issue, reissue, International ticket refund;

 

group request;

tickets via bank transfer;

tel. (+375 214) 73 26 05, (work days 08.00 - 17.00);

Inquiry

videoterminal;

24/7;

Left-luggage office

storage of hand-luggage and oversize luggage;

tel. (+375 214) 73 21 63, (daily 08.00 - 20.00);

Porter services

 

tel. (+375 214) 73 26 04, (daily 06.00 - 20.00);

Mobile, notebook charging;

waiting room

24/7.

Other services
Service
Public catering
Press and magazines
Wc's

 

Inquiry tel. 105 (24/7)
Station manager tel. (+375 214) 73 22 53
Deputy station manager tel. (+375 214) 73 29 15, (+375 29) 239 29 15 (МТS)
Left-luggage office tel. (+375 214) 73 21 63
Non-cash payments, group requests tel. (+375 214) 73 26 05

 

24-hour telephone support on:
Beltelecom (+375 222) 39 25 47;
МТS (+375 29) 739 25 47;
Life (+375 25) 739 25 47;
Velcom (+375 29) 659 25 47
e-mail: brail@rw.by.

Station Manager Assistant on duty (+375 214) 73 29 15, (+375 29) 239 29 15 (МТS)

Accessibility map:

Accessibility Accessibility rate
Privokzalnaya square

Full accessibility
min. way width is 2 m; space for turning

Parkings

Full accessibility
parking lots for persons with reduced mobility: 3 lots on the parking on Privokzalnaya square

Passenger ways

Partial accessibility
min. way width is 2 m; space for turning; there is tactile paving on Privokzalnaya square and on the passenger platforms 2, 3.

Platforms

Partial accessibility
tactile pavers along the edge of platforms; ramps to track 1,2 and 3 from central tube

Information and navigation

Partial accessibility
passenger information is provided with the help of: light signs; boards; pictograms;sound and visual information/announcements.

Ticket Offices

Partial accessibility
microphones in ticket offices

Luggage offices

Full accessibility
accessible luggage office and lockers of different height

Waiting room

Partial accessibility
stairway is provided with the help of light signs

— full accessibility
— partial accessibility
— no access

Services at the railway station:

  • assist in travelling around the railway terminal;
  • wheelchair service;
  • assist in purchase of tickets, buying goods, using luggage office;
  • help with luggage;
  • help to get on/out of train.
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