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Orša Railway Station

single/return tickets and tickets for trains departing from other stations, for regional and interregional trains;
single/return tickets and tickets for trains departing from other stations, for international trains;
ticket reservation by phone. Reserved tickets shall be collected from ticket offices;
group request;
exchange of tickets for regional and interregional trains;
exchange of tickets for international trains;
refund of unused tickets;
commutation tickets: "week-end ticket" – 8 round trips; "workday ticket" – 15 round trips; "bearer ticket" (one month) – 18 round trips; "decade ticket" – 6 round trips; "personal reduced-fare ticket" – 18 round trips.

refund of unused commutation tickets;
on-line ticket reservation for interregional and international trains;
tickets on global tariff and East-West tariff;
certificate on the cost of travel or travel time;
public announcements;
porter services and trolleys;
preliminary acceptance of luggage/unaccompanied luggage;
storage of personal luggage/unaccompanied luggage;
storage of luggage/unaccompanied luggage owned by legal entities and sole proprietors;
storage of oversize luggage;
storage of lost property;
storage of hand luggage in the luggage office;
loading/unloading of luggage on vehicles;
application form;
notification on luggage/unaccompanied luggage arrival by phone;
weighting of luggage/unaccompanied luggage;
waiting room;
copying service;

Other services:

Station Manager	tel. (+375 216) 29 22 53
Deputy Station Manager	tel. (+375 216) 29 21 28, (+37529) 286 05 05 (МТС)
Chief Ticket Office Manager	tel. (+375 216) 29 21 59
Enquiry Desk	tel.105, 24/7
Ticket reservation	tel.105, 24/7
Accomodation	tel. (+375 216) 29 24 23
Waiting room (enhanced comfort)	tel. (+375 216) 29 31 35
Group requests	tel. (+375 216) 29 20 77, orsha.zakaz@orsha.rw.by
Luggage Department	tel. (+375 216) 29 31 92
Luggage Office	tel. (+375 216) 29 51 93

twin room – 18,50 BYN/person/day or 11,10 BYN/person/half of a day;
single room №1 - 23,00 BYN/person/day or 13,80 BYN/person/half of a day;
single room №6 - 25,00 BYN/person/day or 15,00 BYN/person/half of a day;
single room №10 (enhanced comfort) - 27,00 BYN/person/day or 16,20 BYN/person/half of a day;

24-hour telephone support on 8 (0216)29 21 28

Access					Accessibility Rate
Privokzalnaya square					full accessibility min. way width is 2 m; space for turning; tactile paving on the parking; ramp to the platform.
Parkings					full accessibility 6 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.
Passenger ways					full accessibility min. way width is 2 m; space for turning
Platforms					partial accessibility tactile pavers along the edge of platforms
Elevators					full accessibility lift platform for vertical movement
Information and navigation					partial accessibility passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.
Ticket offices					partial accessibility
Luggage offices					full accessibility full access to the luggage office and lockers.
Waiting rooms					full accessibility
Accommodation					partial accessibility
WCs					full accessibility accessible WCs for persons with reduced mobility