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Orša Railway Station

Address:: Viciebskaja Voblasć, 211381 Orša, Zaslonava 3a
Contacts: tel. 105, 24/7

	Services/Location	Contacts
Wi-Fi	request user authorization;	-
Ticket offices	issue, reissue, reserved seat ticket refund; issue of non-reserved seat ticket; issue, reissue, International ticket refund;
Ticket offices	group request; tickets via bank transfer; Location: 1 floor	tel. (+375 216) 29 20 77, (work days 08.00 - 17.00);
Inquiry	videoterminal;	24/7;
Luggage department	acceptance, transportation and delivery of luggage luggage wrapping with sealing wrap; storage of personal luggage/unaccompanied luggage (except of luggage/unaccompanied luggage of sole proprietors); storage of luggage/unaccompanied luggage owned by legal entities and sole proprietors; notification on luggage/unaccompanied luggage arrival by phone, by telegraph (up to 16 words); luggage tag(sticker); application form for luggage/unaccompanied luggage delivery; weighting of luggage/unaccompanied luggage; luggage trolley; loading/unloading of luggage on vehicles;	tel. (+375 216) 39 31 92, (daily 08.00 - 20.00);
Left-luggage office	storage of hand-luggage and oversize luggage; Location: 1 floor	tel. (+375 216) 29 51 93 (24/7);
Porter services	loading/unloading of luggage on vehicles;	tel. (+375 216) 29 21 28, (+37529) 286 05 05 (МТS) (24/7);
Enhance comfort hall	lounge area; TV; boock-crossing; tea/coffe; hotel booking services, tables reservation; taxi; free staying (up to 3 hours) for persons with tickets to sleeping cars; copier services; printout; documents scanning;fax. Location: 2 floor	tel. (+375 216) 29 31 35 (24/7)
Accomodation	Location: 2 floor	tel. (+375 216) 29 24 23, (24/7);
First-aid room	Location: 1 floor	tel. (+375 216) 29 23 95, (24/7);
Mobile, notebook charging;	Enhance comfort hall Location: 2 floor	24/7

Other services

Services	Location
Public catering	1, 2 floor
Post office	1 floor
Hair salon	2 floor
Press and magazines	1 floor
Wc's	1 floor
Shops	1 floor

Inquiry	tel. 105 (24/7)
Station manager	tel. (+375 216) 29 22 53
Deputy station manager	tel. (+375 216) 29 21 28, (+37529) 286 05 05 (МТS)
Luggage department	tel. (+375 216) 39 31 92
Left-luggage office	tel. (+375 216) 29 51 93
Accomodation	tel. (+375 216) 29 24 23
Non-cash payments, group requests	tel. (+375 216) 29 20 77
Enhance comfort hall	tel. (+375 216) 29 31 35

Contacts:
Viciebskaja Voblasć, 211381 Orša, Zaslonava 3a
Теl.:(+375 216) 29 24 23

twin room – 18,50 BYN/person/day;
single room №1 - 23,00 BYN/person/day;
single room №6 - 25,00 BYN/person/day;
single room №10 (enhanced comfort) - 27,00 BYN/person/day;

24-hour telephone support on:
Beltelecom (+375 222) 39 25 47;
МТS (+375 29) 739 25 47;
Life (+375 25) 739 25 47;
Velcom (+375 29) 659 25 47
e-mail: brail@rw.by.
Station Manager Assistant on duty 8(0216)29 21 28, (+37529) 286 05 05 (МТS)

Access					Accessibility Rate
Privokzalnaya square					full accessibility min. way width is 2 m; space for turning; tactile paving on the parking; ramp to the platform.
Parkings					full accessibility 6 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.
Passenger ways					full accessibility min. way width is 2 m; space for turning
Platforms					partial accessibility tactile pavers along the edge of platforms
Elevators					full accessibility lift platform for vertical movement
Information and navigation					partial accessibility passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.
Ticket offices					partial accessibility
Luggage offices					full accessibility full access to the luggage office and lockers.
Waiting rooms					full accessibility
Accommodation					partial accessibility
WCs					full accessibility accessible WCs for persons with reduced mobility
— full accessibility — partial accessibility