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Minsk Pasažyrski Railway Station

Minsk Pasažyrski Railway Station
Address:
220050 Minsk, pl. Pryvakzaĺnaja, 3
Contacts

tel.105 (24/7)

  Services/Location Contacts
Wi-Fi unlimited Internet traffic; -
Ticket offices

issue, reissue, reserved seat ticket refund;

issue, reissue, non-reserved ticket refund;

ticket office manager, tel. (+375 17) 225 51 42 (24/7);
issue, reissue, International ticket refund;
Location: 1st floor
international ticket office, tel. (+375 17) 225 17 25 (work days 8.00 - 17.00);

group request;

tickets via bank transfer;
Location: ul. Babruiskaya, 4
tel./fax  (+375 17) 225 51 46   (8.00 - 20.00, daily), tel./fax (+375 17) 225 62 46 (9.00 - 17.40, work days);
Inquiry

Location: 1st floor

24/7
Luggage department

acceptance, transportation and delivery of luggage

luggage wrapping with sealing wrap;

storage of personal luggage/unaccompanied luggage (except of luggage/unaccompanied luggage of sole proprietors);

storage of luggage/unaccompanied luggage owned by legal entities and sole proprietors;

notification on luggage/unaccompanied luggage arrival by phone, by telegraph (up to 16 words);

luggage tag(sticker);

application form for luggage/unaccompanied luggage delivery;

weighting of luggage/unaccompanied luggage;

luggage trolley;

loading/unloading of luggage on vehicles;
tel. (+375 17) 225 67 04 (8.00 - 20.00, break 13.00 - 14.00, work days), tel. (+375 17) 225 50 38 (8.00 - 17.00 break 13.00 - 14.00, days off);
Left-luggage office

storage of hand-luggage and oversize luggage;

Location: ground floor
tel. (+375 17) 225 06 71 (24/7);
Porter services loading/unloading of luggage on vehicles; tel. (+375 17) 225 19 45, tel. (+375 33) 365 19 45 (МТS); (24/7);
Enhance comfort hall (Club SV service center)

Mobile, notebook charging; information (services at railway station, public transport, sightseeings);

TV;
railway tickets issue;

hotel booking services;

fax, e-mail;

information about the Belarusian railway enhance comfort halls;

taxi;

porter;

tables reservation; excursions and guided tours;

doctor on call.

Paid services:
copier services;

printout;  documents scanning;

fax.

Location:2nd floor

tel. (+375 17) 225 00 52 (daily 7.00 - 23.00)
Room for passengers with children Location:3rd floor

 

tel. (+375 17) 225 69 09 (daily 09.00 - 21.00);
Express Hotel Location: Minsk, pl. Pryvakzaĺnaja, 3 tel.: (+375 17) 225 64 63.
Reservation by e-mail: mpass.hotel@rwminsk.by;
First-aid room Location:1st floor tel. (+375 17) 225 37 94 (24/7);
Mobile, notebook charging Location: 3rd floor 24/7
Other services
Service Location
Pharmacy 0 floor
Hair salon 0 floor
Public catering 0-4 floors
Shops 0,3 floors
Currency exchange 0, 1, 2 floors
Watch repair 0 floor
Postoffice 2 floor
Press and magazines 1, 2 floors
Wc's 0 floor
Bank brunch 2 floor

 

Inquiry tel. 105 (24/7)
Station manager (reception) tel. (+375 17) 225 69 08
Deputy station manager tel. (+375 17) 225 19 45
Luggage department tel. (+375 17) 225 67 04
Left-luggage office tel. (+375 17) 225 19 45
Hotel «Express» (reception) tel. (+375 17) 225 64 63
Ticket Office Manager tel. (+375 17) 225 51 42
Enhance comfort hall (Club SV service center) tel. (+375 17) 225 00 52
Non-cash payments, group request tel. (+375 17) 225 51 46, tel. (+375 17) 225 62 46

 

Minsk-Pasažyrski Railway Station Virtual Tour

Contacts:
Minsk, pl. Pryvakzaĺnaja, 3
Tel.: (+375 17) 225 64 63

You can book a room by e-mail: mpass.hotel@rwminsk.by  8.00 - 17.00 (work days) or by phone (+375 17) 225 64 63

  • enhanced comfort single two-room accommodation — 51.00 BYN/day, 47. 00 BYN/day, 44.50 BYN/day;
  • single room — 55.00 BYN/day;
  • double room — 43.50 BYN/day, 38.00 BYN/day, 35.50 BYN/day, 26.00 BYN/day, 25.00 BYN/day, 24.00 BYN/day;
  • triple room — 35. 50 BYN/day.

Paid services:

  • storage of luggage — 1.25 BYN/peace.

24-hour telephone support on:
Beltelecom (+375 222) 39 25 47;
МТС (+375 29) 739 25 47;
Life (+375 25) 739 25 47;
Velcom (+375 29) 659 25 47
e-mail: brail@rw.by

Station Manager Assistant on duty (+375 17) 225 19 45, (+375 33) 365 19 45

 

Accessibility Map

Accessibility Accessibility Rate
Privokzalnaya square

Full accessibility. min. way width is 2 m; space for turning;

Parkings

Full accessibility. parking lots for persons with reduced mobility marked with special signs

Passenger ways

Partial accessibility. min. way width is 2 m;space for turning; level access from the main entrance to the platform;

Platforms Partial accessibility. Access to platforms through pedestrian maze and at lift platform.
Elevators Full accessibility.  lift platforms for vertical and horizontal movement
Information and navigation Partial accessibility. passenger information is provided with the help of light signs;boards;pictograms;sound and visual information/announcements.
Ticket offices Partial accessibility.
Luggage offices Full accessibility. Accessible luggage office.
Waiting rooms Full accessibility. Lift platforms.
WCs Full accessibility. Accessible WCs for persons with reduced mobility.
Accommodation Partial accessibility.
—  full accessibility
partial accessibility
  • help with mobility;
  • assist in travelling around the railway terminal;
  • assist in purchase of tickets, buying goods, using luggage office;
  • help to include specialized rail cars into interregional and international trains;
  • provide seats in the waiting room;
  • provide rooms for short-time rest in Express hotel;
  • help with luggage;
  • help to get on/out of train;
  • inform staff at the station of destination on arrival of a disabled person.

The disabled are entitled to:

  • use paid WCs out of turn;
  • purchase tickets for interregional and international trains out of turn (ticket office No.3);
  • use luggage office out of turn;
  • get information on step-free access to all facilities of the railway terminal;
  • get wheelchairs in the first-aid room and to use them for getting on/out of rail cars;
  • use accessible toilets.

Step-free access:

  • from Pryvakzalnaya square to the railway terminal;
  • from the 1st platform to the railway terminal;
  • from passenger platforms to the concourse (by travelators);
  • from passenger platforms through the tube and then in the lift;
  • from Druzhnaya street and Kirova street through the tube. The lifts can be used to get to the railway terminal or the underground;
  • from floor to floor in the railway terminal using the lifts;
  • call-button: ticket office №1, enquiry (desk 14), duty at the station
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