Minsk Pasažyrski Railway Station
Services/Location | Contacts | ||
Wi-Fi |
Wi-Fi coverage network (BelRW_Wi-Fi): |
request user authorization; | |
pl.Pryvakzaĺnaja, 5 |
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pl.Pryvakzaĺnaja, 3 |
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Ticket offices |
issue, reissue, reserved seat ticket refund; issue, reissue, non-reserved ticket refund; |
ticket office manager, tel. (+375 17) 225 51 42 (24/7); | |
issue, reissue, International ticket refund; Location: 1st floor |
international ticket office, tel. (+375 17) 225 17 25 (work days 8.00 - 17.00); | ||
group request; tickets via bank transfer;Location: pl.Pryvakzaĺnaja, 5 |
tel./fax (+375 17) 225 51 46, tel. (+375 17) 225 62 46 (8.00 - 20.00, daily); | ||
Self service payment terminals for cash or cashless payments |
issue of non-reserved tickets Location: ticket office (right side); ticket office (vul. Vakzalnaya) ; platform 22-24; vul. Kirava (underground pedestrian crossing). |
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Inquiry |
Location: 1st floor, office N14 |
daily 8.00 - 20.00, break 14.15 - 15.00 | |
Luggage department |
acceptance, transportation and delivery of luggage luggage wrapping with sealing wrap; storage of personal luggage/cargo luggage (except of luggage/cargo luggage of sole proprietors); storage of luggage/cargo luggage owned by legal entities and sole proprietors; notification on luggage/cargo luggage arrival by phone, by telegraph (up to 16 words); luggage tag(sticker); application form for luggage/cargo luggage delivery; weighting of luggage/cargo luggage; luggage trolley; loading/unloading of luggage on vehicles;
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tel. (+375 17) 225 67 04 (8.00 - 20.00, break 13.00 - 14.00, work days), tel. (+375 17) 225 50 38 (8.00 - 17.00 break 13.00 - 14.00, days off); | |
Left-luggage office |
storage of hand-luggage and oversize luggage; Location: ground floor |
tel. (+375 17) 225 06 71 (24/7); | |
Porter services |
loading/unloading of luggage on vehicles;
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tel. (+375 17) 225 19 45, tel. (+375 33) 365 19 45 (МТS); (24/7); | |
Comfort lounge (Club SV service center) |
Mobile, notebook charging; information (services at railway station, public transport, sightseeings);
TV; hotel booking services; fax, e-mail; information about the Belarusian railway enhance comfort halls; taxi; porter; tables reservation; excursions and guided tours; doctor on call.
Paid services: printout; documents scanning; fax. Location:2nd floor |
tel. (+375 17) 225 00 52 (daily 7.00 - 23.00) | |
Room for passengers with children |
Location:3rd floor
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tel. (+375 17) 225 69 09 (daily 09.00 - 21.00); | |
Express Hotel | Location: Minsk, pl. Pryvakzaĺnaja, 3 |
tel.: (+375 17) 225 64 63. Reservation by e-mail: mpass.hotel@rwminsk.by; |
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First-aid room | Location:1st floor | tel. (+375 17) 225 37 94 (24/7); | |
Mobile, notebook charging |
paid charging (deputy station manager) Location: 3 floor
free charging |
24/7 |
Other services
Service | Location |
Pharmacy | 0 floor |
Hair salon | 0 floor |
Public catering | 0-4 floors |
Shops | 0,3 floors |
Currency exchange | 0, 1, 2 floors |
Watch repair | 0 floor |
Postoffice | 2 floor |
Press and magazines | 1, 2 floors |
Wc's | 0 floor |
Bank brunch | 2 floor |
Inquiry | tel. 105 (24/7) |
Station manager (reception) | tel. (+375 17) 225 69 08 |
Deputy station manager | tel. (+375 17) 225 19 45 |
Luggage department | tel. (+375 17) 225 67 04 |
Left-luggage office | tel. (+375 17) 225 19 45 |
Hotel «Express» (reception) | tel. (+375 17) 225 64 63 |
Ticket Office Manager | tel. (+375 17) 225 51 42 |
Enhance comfort hall (Club SV service center) | tel. (+375 17) 225 00 52 |
Non-cash payments, group request | tel. (+375 17) 225 51 46, tel. (+375 17) 225 62 46 |
Minsk-Pasažyrski Railway Station Virtual Tour
Contacts:
Minsk, pl. Pryvakzaĺnaja, 3
Tel.: (+375 17) 225 64 63You can book a room by e-mail: mpass.hotel@rwminsk.by 8.00 - 17.00 (work days) or by phone (+375 17) 225 64 63
- enhanced comfort single two-room accommodation — 52.50 BYN/day, 49.00 BYN/day, 47.00 BYN/day;
- single room — 61.00 BYN/day, 58.50 BYN/day, 55.00 BYN/day;
- double room — 46.50 BYN/person/day, 45.50 BYN/person/day, 40.00 BYN/person/day, 38.00 BYN/person/day, 31.00 BYN/person/day, 30.00 BYN/person/day, 29.00 BYN/person/day
- triple room — 38.00 BYN/person/day.
Paid services:
- storage of luggage — 1.25 BYN/peace.
24-hour telephone support on:
Station Manager Assistant on duty (+375 17) 225 19 45, (+375 33) 365 19 45
Beltelecom (+375 222) 39 25 47;
МТС (+375 29) 739 25 47;
Life (+375 25) 739 25 47;
Velcom (+375 29) 659 25 47
e-mail: brail@rw.by.
Accessibility Map
Accessibility |
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Accessibility Rate |
Privokzalnaya square |
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Full accessibility. min. way width is 2 m; space for turning; |
Parkings |
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Full accessibility. parking lots for persons with reduced mobility marked with special signs |
Passenger ways |
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Partial accessibility. min. way width is 2 m;space for turning; level access from the main entrance to the platform; |
Platforms |
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Partial accessibility. Access to platforms through pedestrian maze and at lift platform. |
Elevators |
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Full accessibility. lift platforms for vertical and horizontal movement |
Information and navigation |
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Partial accessibility. passenger information is provided with the help of light signs;boards;pictograms;sound and visual information/announcements. |
Ticket offices |
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Partial accessibility. A special (lowered) ticket office was installed in the left wing of the railway station. |
Luggage offices |
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Full accessibility. Accessible luggage office. |
Waiting rooms |
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Full accessibility. Lift platforms. |
WCs |
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Full accessibility. Accessible WCs for persons with reduced mobility. |
Accommodation |
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Partial accessibility. |
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Services at the railway station:
- assist in travelling around the railway terminal;
- wheelchair service;
- assist in purchase of tickets, buying goods, using luggage office;
- help with luggage;
- help to get on/out of train.


Address: 220006 Minsk, Pryvakzaĺnaja plošča 5
Tel. (+375 17) 225 69 08, 225 67 06

Address: 246017 Homieĺ, Pryvakzaĺnaja plošča, 3
Tel. (+375 232) 95 22 53
Tel./fax (+375 232) 71 40 34

Address: 212001 Mahilioŭ, Pryvakzaĺnaja Plošča 1.
Tel. (+375 222) 39 21 53

Address: Viciebskaja Voblasć, 211400 Polасk, Kastryčnickaja 44.
Tel.(+375 214) 45 67 69

Address: Hrodzienskaja voblasć, 231300 Lida, Truchanava.
Tel. 105, (+375 154) 53 63 92

Address: Minskaja Voblasć, 222310 Maladziečna, Vakzaĺnaja 1
Tel. (+375 176) 74 24 12, 74 28 26, 74 24 23

Address: 222310 Brest, Kižavatava, Brest Centraĺny Railway Station.
Tel. (+375 162) 26 40 77, 26 37 88

Address: Viciebskaja voblasć, 211381 Orša, Zaslonava 3a
Tel. 105, (+375 216) 29 33 43 (24 hours)

Address: Minskaja voblasć, 222120 Barysaŭ, Pracy 7a
Tel. (+375 177) 73 51 51

Address: Bresckaja voblasć, 225410 Baranavičy, Fraliankova 13 .
Tel. (+ 375 163) 49 21 77

Address: Bresckaja voblasć, 225710 Pinsk, Čyhunačnaja 19
Tel. (+375 165) 65 54 53

Address: Mahilioŭskaja voblasć, 213760 Asipovičy, Vakzaĺnaja, 18.
tel. 105 (Beltelecom and Velcom);
tel. 7105 (MTS)

Address: Mahilioŭskaja voblasć, 213500 Kryčaŭ, Puhačova 6.
tel. 105 (Beltelecom, Velcom);
tel. 7105 (MTS)

Address: Bresckaja voblasć, 225644 Luniniec, Vakzaĺnaja, 6
Tel. (+375 1647) 4 11 28, 4 11 28

Address: Mahilioŭskaja voblasć, 213819 Babrujsk, Čyhunačnaja 13.
tel. 105 (Beltelecom and Velcom);
tel. 7105 (MTS)

Address: Homieĺskaja voblasć, 247210 Žlobin, Pryvakzaĺnaja plošča
Tel. 105, (+ 375 2334) 6 24 29, 6 23 77

Address: Homieĺskaja voblasć, 247710 Kalinkavičy, Kastryčnickaja 30
Tel.(+375 2345) 9 54 28