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Hrodna Railway Station

Address:: 230023 Hrodna, ul. Budzionaha 37
Contacts: tel. 105, 24/7

	Services/Location	Contacts
Wi-Fi	unlimited Internet traffic;	-
Ticket offices	issue, reissue, reserved seat ticket refund; issue of non-reserved seat ticket refund; issue, reissue, International ticket refund; Location: 1 floor group request; tickets via bank transfer; Location: 1 floor
Ticket offices	group request; tickets via bank transfer; Location: 1 floor	tel.(+375 152) 73 40 73, (daily 08.00 - 20.00);
Inquiry	videoterminal;	24/7;
Luggage department	acceptance, transportation and delivery of luggage luggage wrapping with sealing wrap; storage of personal luggage/unaccompanied luggage (except of luggage/unaccompanied luggage of sole proprietors); storage of luggage/unaccompanied luggage owned by legal entities and sole proprietors; notification on luggage/unaccompanied luggage arrival by phone, by telegraph (up to 16 words); luggage tag(sticker); application form for luggage/unaccompanied luggage delivery; weighting of luggage/unaccompanied luggage; luggage trolley; loading/unloading of luggage on vehicles;	tel.(+375 152) 73 43 29, (24/7);
Left-luggage office	storage of hand-luggage and oversize luggage; Location: 1floor	tel. (+375 152) 73 40 91, (24/7);
Porter services	loading/unloading of luggage on vehicles;	tel.(+375 152) 73 44 41, (+375 29) 729 07 49 (24/7);
Accomodation	Location:3 floor	tel.(+375 152) 73 44 96, (24/7);
First-aid room	Location:1 floor	tel.(+375 152) 73 49 61, (24/7);
Mobile, notebook charging;	vending machine Location:1 floor	(24/7).

Other services

Service	Location
MTC mobile network operator office	0 floor
Hair salon	0 floor
Public catering	0, 2 floor
Shops	0 floor
Currency exchange	2 floor
Press and magazines	0 floor
Wc's	0 floor
Foto	0 floor
TASK insurance services	0 floor

Inquiry	tel. 105 (24/7)
Station manager (reception)	tel. (+375 152) 73 42 53
Deputy station manager	tel.: (+375 152) 73 44 41, 8 (029) 729 07 49
Luggage department	tel. (+375 152) 73 43 29
Left-luggage office	tel. (+375 152) 73 40 91
Accomodation	tel. (+375 152) 73 44 96
Non-cash payments, group requests	tel. (+375 152) 73 40 73

Contacts:
230023 Hrodna, ul. Budzionaha 37.
Tel: (+375 152) 73 44 96

Prices:

enhanced comfort twin two-room accommodation – 26,00 BYN/day;
enhanced comfort twin room – 25,00 BYN/day;
single room – 22,50 BYN/day;
twin room – 17,50 BYN/day;
quadruple room – 15,00 BYN/day;
accessible twin room – 14,50 BYN/day.

24-hour telephone support on:
Beltelecom (+375 222) 39 25 47;
МТS (+375 29) 739 25 47;
Life (+375 25) 739 25 47;
Velcom (+375 29) 659 25 47
e-mail: brail@rw.by.
Station Manager Assistant on duty (+375 152) 73 44 41; (+375 29) 729 07 49 (МТS)

Accessibility map

Accessibility					Accessibility rate
Privokzalnaya square					Full accessibility Min. way width is 2 m; space for turning.
Parkings					Full accessibility Parking lots for persons with reduced mobility near luggage department.
Passenger ways					Full accessibility Min. way width is 2 m; space for turning. Level access from the main entrance.
Platforms					Partial accessibility Access to the platforms through pedestrian maze.
Information and navigation					Partial accessibility Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.
Ticket offices					Full accessibility Lift platform, ramp to the ticket office from the main entrance.
Luggage offices					Full accessibility Accessible luggage office.
Waiting rooms					Partial accessibility No lifts.
Accommodation					Full accessibility
WCs					Full accessibility Accessible WCs for persons with reduced mobility.
Other services					Partial accessibility No lifts.
— full accessibility — partial accessibility