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Train Services

To serve its passengers, trains formed by the Belarusian railway offer a range of free and charged on-board services.

On board, we are:

  • serving tea, coffee, juice and other soft drinks into your compartment;
  • bringing bedding and taking it away no earlier than 30 minutes before arrival at the destination. We will also assist those passengers who require help in making their bed;
  • offering a variety of different board games;
  • offering a needle and cotton, scissors, a clothes brush, or a shoe brush when desired;
  • offering emergency medical service. A medical first-aid kit is available at the train attendance's cabin;
  • issuing safety harnesses;
  • Providing assistance and information when required.

Tea, coffee, mineral water, juices, soft drinks, confectionery items and hygiene items are part of our charged services.

Read more about train travel rules (in Russian)

 

Bedding costs are included in the standard fare on international routes.

The cost for the use of a bedding set, from January 15 st, 2016  amounts to:

in compartment sleepers and economy class sleepers of all train types, excepting premium service trains and international trains running to Western Europe 15 000 BYR
in compartment sleepers and economy class sleepers of premium service trains and international trains running to West Europe 20 000 BYR
in first-class sleepers of all train types 30 000 BYR

The fare on international routes in compartment sleepers and first-class cars of the named trains includes besides the cost of a meal as well as the cost of a bedding set.

The cost of a meal in luxury sleepers of the premium service trains on international routes operated by the Belarusian Railway, as of April 15, 2014 amounts to:

  • 80 000 BYR for compartment sleepers;
  • 100 000 BYR for first-class sleepers.

Any order placed by a passenger in the dining car can be served to the passengers’ compartment.

Meal services are available in certain sleepers of following named trains:

  • 2/1 “Belarus"  Minsk—Moscow;
  • 52/51 “Zviazda"  Minsk—St. Petersburg;
  • 56/55 “Sozh"  Homiel— Moscow;
  • 86/85 “Bely Aist"  Minsk—Kiev.

For passenger service information, please contact  the designated train formation sections or the Belarusian Railway Office

Passenger Transportation Department of the Belarusian Railway Office (Minsk) tel. (+375 17) 225 48 35
tel. (+375 17) 225 34 21
tel. (+375 17) 225 11 98
Minsk Railcar Operating Department tel. (+375 17) 225 51 01
Baranavicy Railcar Operating Department tel. (+375 163) 49 35 02
Brest Railcar Operating Department tel. (+375 162) 27 22 54
Homiel Railcar Operating Department tel. (+375 232) 95 28 45
Mahilioŭ Railcar Operating Department tel. (+375 222) 39 22 59
Viciebsk Railcar Operating Department tel. (+375 212) 37 98 77