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Viciebsk Railway Station

Viciebsk Railway Station
Address:
210001 Viciebsk, Kasmanaŭtaŭ, 8
Contacts

tel. 105 ( Beltelecom, Velcom, MTS)

  • single/return tickets and tickets for trains departing from other stations, for interregional and international trains;
  • single/return tickets for interregional and international trains on the date of departure;
  • single/return/round-trip tickets for regional trains;
  • cash and bank cards are accepted;
  • ticket machines (tickets for regional economy class trains);
  • ticket reservation by phone: stationary phone - 105, mobile phone - 7105 (MTS), other operators - 105;
  • issue of tickets purchased on-line;
  • group requests for reservation;
  • exchange of tickets;
  • refund of unused tickets;
  • reservation and issue of the reserved tickets;
  • storage of luggage: locker – 1,41 BYN, oversize luggage – 1,32 BYN/piece;
  • storage of lost property - 0,76 BYN;
  • opening of lockers on property owner’s request –0,54 BYN;
  • enquiry by phone:
    — 0,22 BYN  (Beltelecom);
    — 0,30 BYN  (Velcom);
    — 0,26 BYN  (MTS);
  • charging of mobile phones, notebooks and pads – 0,25 BYN/30 min, Wi-Fi card (60 min) –  1,05 BYN, 180 min –  1,55 BYN, 600 min – 2,10 BYN;
  • public announcements, signage and information boards;
  • passenger information;
  • information self-service terminal;
  • arrival/departure announcements;
  • waiting room and paid waiting room.

Accommodation:

  • twin room;
  • family room;
  • suite

There is a discount system.

Enhance comfort hall (Club SV service center):

Contacts: tel. 8 (0212) 37 84 25
 09.00 - 21.00, break: 13.00–14.00
 servc_lvok@mail.ru

Prices: 3 hour – 3,5 BYN, + payment for the every next hour. Free staying (up to 3 hours) for persons with tickets to sleeping cars;

Other services:

  • public catering;
  • first-aid room;
  • payphone;
  • bank branch;
  • ATMs;
  • bureau de change;
  • infomats;
  • natural flowers;
  • press and magazines;
  • infomat for travelers;
  • pharmacy;
  • clothes and shoes repair;
  • TASK insurance services;
  • shops and consumer services;
  • hair salon;
  • forwarding services.
Station Manager

tel. (+375 212) 37 82 53

Reception (fax)

tel. (+375 212) 37 93 98

Station Manager Assistant on duty

tel. (+375 212) 37 91 28

Chief Ticket Office Manager

tel. (+375 212) 37 82 87

Enquiry Desk  tel. 105 (Beltelecom, Velcom, MTS)
Ticket Officer tel. (+375 212) 37 84 92
Ticket Office (Luggage Department) tel. (+375 212) 37 84 66
Luggage Office tel. (+375 212) 37 86 45
Ticket Reservation and Delivery tel. (+375 212) 42 62 05
Accommodation tel. (+375 212) 37 82 88
Non-cash payments tel. (+375 212) 37 85 23, 37 84 25
Ticket Reservation tel. 105
Ticket Office (Liotcy stop) tel. (+375 212) 37 86 98
Ticket Office (Lučosa stop) tel. (+375 212) 37 91 70

 

Rooms are available 24 hours a day.

Suite consists of 2 rooms and a bathroom. It has wardrobes, bedside tables, tables, chairs, a double bed, a TV set (cable TV), soft furniture, a fridge, a microwave oven, a kettle, an air conditioner and clock.

Family accommodation consists of two rooms, a common corridor and a bathroom with a shower unit and bidet. It has bedside tables, wardrobes, tables, chairs, single beds, TV sets (cable TV), fridges, air conditioners and clocks. There is a baby bed in one of the rooms.

Twin room has bedside tables, wardrobes, a table, chairs, single beds, TV set (cable TV), a fridge, an air conditioner and clock. It has a bathroom with a shower unit.

Prices:

  • twin room – 24,00 BYN /person/day or 15,60 BYN /person/half of a day;
  • family room ‑ 23,40 BYN /person/day or 15,22 BYN /person/half of a day;
  • suite ‑ 50,15 BYN /person/day or 32,60 BYN /person/half of a day.

There is a discount system:

1) “one person in a room“(one person in a twin room or a family room) ‑ 10% discount.

  • 43,20 BYN/day or 28,08 BYN /half of a day (twin room);
  • 42,12 BYN/day or 27,40 BYN /half of a day (family room).

Final price:

2) “long-term staying“ 5% discount from the cost for the 3rd and next days;

3) “loyal customer“ 5% discount for reservation of a room more than two times in one calendar year;

4) “group discount“ 5% discount for groups consisting of 10 and more people. Final price:

  • 22,80 BYN/person/day, 14,82 BYN /person/half of a day;
  • 22,23/person/day, 14,46 BYN /person/half of a day (family room);
  • 47,64 BYN /person/day, 30,97 BYN /person/half of a day (Lux).

Free of charge services: iron, ironing board, hair dryer, kettle, microwave oven, doctor, wake-up service.

Paid services: tea.

Accessibility

Please submit an application for assistance with mobility in the railway station and terminal either in writing or by phone (+375 212) 37 91 28.

Accessibility map

Access Accessibility Rate
Privokzalnaya square

Partial accessibility.
min. way width is 2 m; space for turning.

 

Parkings

Partial accessibility.
3 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.

Passenger ways

Partial accessibility.
min. way width is 2 m; space for turning; ramps to the railway terminal and the regional ticket offices level-access from the railway terminal to the first platform.

Overpass

Partial accessibility.
six lift platforms link the passenger overpass with platforms No 2,3,4 and Leningradskaya street.

Information and navigation

Partial accessibility.
passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.

Ticket Offices

Partial accessibility

Luggage Office

Partial accessibility 
accessible luggage office.

Waiting Rooms Partial accessibility
Accommodation Partial accessibility
WCs

Partial accessibility.
lift platform helps persons with reduced mobility to get to the accessible toilet in the railway terminal.

Commercial Premises

Partial accessibility
two lifts to the third floor of the central part of the railway terminal where a restaurant, waiting room, pharmacy, bureaus de change and shops are located.

 

Disabled access:

  • passenger lifts;
  • ramps;
  • lift platforms.

There are two passenger lifts to the third floor of the central part of the station where a restaurant, waiting room, bureaus de change, and shops are located.

Take one of six lift platforms to get from the passenger overpass to platforms 2, 3, 4 or Leningradskaya street. A portable wheelchair lift is used to help the disable to get in/out of rail cars.

A lift platform helps to get to the public WC located on the ground floor. There is an accessible toilet room there.

A deputy station manager or a ticket officer deals with any issues relating to mobility and transportation of disabled people. They also help wheelchair persons to purchase tickets. Wheelchair persons are usually provided with tickets for lower berths, though they wishes are always taken into consideration.

Public announcements may be made to ensure prompt transportation of disabled people over the passenger overpass.

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