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Contacts

Correspondence to the Belarusian Railway’s higher management can be directed:

  • by mail to: Lienina17, Minsk 220030, Republic of Belarus;
  • by fax to: (+375 17) 327 56 48;
  • by email ns@rw.by.

Also, use the following information:

Furthermore reference information, such as addresses, names and telephone numbers of departments heads, division heads and heads of enterprises within the Belarusian railway, can be found on this website under “Structure“.

The inquiry office at the railway station Minsk Pasažyrski (Minsk)

(+375 17) 105
(+375 17) 225 70 00
(+375 17) 225 54 10
 

Information about train schedules, fares and travel terms

Passenger Service Department of the Belarusian Railway (receiving office)

(+375 17) 225 47 04
Feedback and comments regarding passenger service can be sent to the Service section of the Passenger service department of the Belarusian Railway at lu@upr.mnsk.rw.by

Press centre of the Belarusian Railway

(+375 17) 225 04 41
(+375 17) 225 04 23
(+375 17) 225 05 30
cooperation with national and international media organisations, press relations services of  state administration bodies, and other information services, organizations

Corporate web-site manager

 
Feedback and comments regarding corporate web-site of the Belarusian Railway, please send to okir@cnti.rw.by

Manager of the Ticket sale system www.poezd.rw.by

 
Feedback and comments regarding ticket online sale service (poezd.rw.by) can be sent to admpoezd@mnsk.rw.by

Information system manager “Regional economy class trains and city lines schedule

 
Feedback and comments regarding the information system  “Economy class trains and city lines schedule", please send to rasp@ktc.by.

Manager of the information system "Freght rates calculation"

 

Feedback and comments regarding the information system "Freght rates calculation", please send to ktc@upr.mnsk.rw.by